Data Protection

kyatm15's Privacy Policy

This page explains in full how we collect, use, and protect your information.

Last updated: 30 October 2026

This policy explains the responsibilities we hold regarding the personal information you provide when using kyatm15's services. By continuing to use this platform, you agree to the terms set out in this policy.

1. Purpose and Scope of This Policy

This Privacy Policy covers kyatm15.com and all related services. Every player who uses our platform is protected under this policy. We are a platform serving the Myanmar market and providing services in the Burmese language.

2. Information We Collect

We explain clearly what types of information we collect so that players can manage their data with full transparency.

2.1 Directly Provided Data

  • Name, date of birth, and email address provided when registering an account
  • Payment method details (KBZPay, Wave Money, AYA Pay, CB Pay)
  • Message records provided when contacting the support team
  • Copy of national registration card or citizenship identity card submitted for identity verification

2.2 Automatically Collected Data

  • IP address, device type, and browser information
  • Gaming records — game type, amount, and duration
  • Session logs and cookie data
  • Access timestamps and activity logs on the site

2.3 Data Received from Third Parties

We may receive certain information related to actions taken by payment processing and KYC (Know Your Customer) verification services. In those cases, we ensure that the actions are in line with our policies.

3. How We Use Your Information

kyatm15 uses the personal information collected only for the following purposes—

  • To carry out account registration, login, and player verification processes
  • To process deposit and withdrawal transactions
  • To improve our service and resolve platform issues
  • To carry out anti-financial fraud checks
  • To communicate with players through our 24/7 support team
  • To analyse each player's playing behaviour and support responsible gambling measures
  • To send promotional and marketing communications related to our services (if you have opted in)

We will not sell or rent your information to any company or third party outside the purposes stated in this policy.

4. Information Sharing and Disclosure

We may share your personal information with third parties only in the following circumstances—

4.1 Service Providers

We may share your information with service providers who help us deliver our services, such as payment processors (KBZPay, Wave Money, AYA Pay, CB Pay), server and cloud services, and KYC verification services. They act only on our instructions and may not use your data for their own purposes.

4.2 Legal Requests

We may disclose information as required by law when responding to legal proceedings, court orders, or requests from relevant authorities.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset transfer, information may be involved. If so, players will be notified in advance.

5. Cookie and Tracking Technologies

We use cookies and similar technologies on our website. They improve site functionality and enhance the player experience.

  • Essential cookies — required to maintain login sessions
  • Functional cookies — to remember language and display preferences
  • Analytics cookies — help us understand how the site is used

You can block cookies through your browser settings, but please note that some site features may then be limited.

6. Data Security Measures

kyatm15 applies a range of technical and administrative security measures to protect your personal information—

  • Data transfers are protected with SSL (Secure Socket Layer) encryption
  • Financial data is stored only on secure servers and cannot be accessed without authorisation
  • Player deposit and withdrawal data is handled in encrypted format only
  • Staff access to data is restricted based on specific service requirements
  • Regular security checks are carried out and protective measures are continuously improved

If a data breach occurs, affected players will be notified at an appropriate time in accordance with the law.

7. Data Retention Period

We retain your personal information for the following periods—

  • Account data is retained for as long as the account remains active.
  • Financial transaction records are retained for a set period in accordance with applicable laws.
  • After account closure, all remaining data is deleted except for data that cannot be legally destroyed.

8. Player Rights

As a player at kyatm15, you have the following rights regarding your personal data—

8.1 Right to Access and Copy

You can request to view the personal data we hold about you.

8.2 Right to Correct

You can contact our support team to request corrections to any inaccurate or incomplete information.

8.3 Right to Delete

You can request deletion of your personal data, except for data that cannot be removed under applicable law.

8.4 Right to Opt Out of Marketing Communications

You can stop marketing or promotional communications by adjusting your account settings yourself or by contacting our support team.

To exercise any of these rights, you can reach us at [email protected] or contact our support team in Burmese via 24/7 Live Chat.

9. Protection of Minors

kyatm15 services are for adults aged 21+ only. We do not allow anyone under 21 to register and play, and we do not intentionally collect personal data from such individuals. If we become aware that we have retained data belonging to anyone under 21, we will delete it immediately.

10. International Data Transfers

In the course of providing our services, some data may be stored or processed on servers located outside the country. When this occurs, appropriate data security and protection agreements and technical safeguards are in place.

11. Policy Changes

We may update this policy at any time. If any significant changes occur, we will notify players via an announcement on the platform or by email. Continuing to use the platform after such an announcement will be taken as acceptance of the updated policy.

12. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, you can reach us through the following channels—

Our support team reads and responds in Burmese.

Privacy Protection FAQs at kyatm15

We do not sell it. kyatm15 will not sell or rent players' personal data to any company or third party. Data is shared only on a limited basis with service providers who need it to deliver our services, and may be disclosed when legally required, as clearly stated in this policy.

Data is retained for as long as the account exists. Financial transaction records are retained for a set period in accordance with applicable law. After account closure, all data is deleted except for data that cannot be legally destroyed.

Protected with SSL encryption technology, data storage on secure servers, access controls, and regular security audits. Players' financial data is handled in encrypted format only, and staff access to data is also restricted based on strict need-to-know requirements.

Yes. You can request to view, correct, or delete your data. Email us at [email protected] or contact our support team in Burmese via 24/7 Live Chat. We can action all requests except for data that cannot be deleted by law.

You can block cookies from your browser settings, but certain essential site functions — such as keeping your login session active — will be limited. We recommend allowing cookies for the best player experience.

You can remove your marketing consent from your account settings, or contact us at [email protected]. You can also request this via 24/7 Live Chat and our support team will take care of it right away.